Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Illustrator is freezing while using brushes.

New Here ,
Jul 11, 2019 Jul 11, 2019

hola a todos!

cuando uso los pinceles en illustrator después de un tiempo el pincel deja de funcionar y bloquea el archivo en el que estoy trabajando, me toca reiniciar el programa y para volver a usar, hago ilustraciones con pincel básico y me esta haciendo imposible trabajar así necesito de su ayuda!

gracias...

{Renamed by MOD}

636
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
Jul 12, 2019 Jul 12, 2019

Without actual info on your system, your brush settings etc. nobody can really tell you much. Start by checking the hardware acceleration options, update your graphics and tablet drivers, check the brush settings. If you are using large, complex brushes, also check smaller ones with simpler settings. You could simply be pushing your system to its edges...

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 12, 2019 Jul 12, 2019

Basic brush is not a brush.

Does it work better when you draw using the pencil tool?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2019 Jul 13, 2019

Hi, could you provide more information on the version of Adobe Illustrator in use and the specifications of your computer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 15, 2019 Jul 15, 2019
LATEST

Hi Cristhian,

Thanks for reaching out. As per your query, Illustrator is freezing when you use brushes. In addition to the information asked above I would request if you can share a brief description of the issue along with the following details:

  • OS (exact version of Windows/MAC)
  • Version of Illustrator
  • Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.

Looking forward to your response!

Regards,

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines