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Participant
September 12, 2017
Answered

Illustrator Package function issue

  • September 12, 2017
  • 2 replies
  • 630 views

I've had an issue recently when using the package function in Illustrator CC. I have a document that contains linked files, with some links used more than once in the same file. When I use the package function, I select "copy links" and "relink linked files to document" and have it save everything to a new final folder. When I go to the newly packaged folder, it is creating duplicates of the same linked file for as many times as it is placed in the document with a number after it. For example, if I'm using TREE.psd two times in a document, it's packaging it as TREE_1.psd and TREE_2.psd. I've only recently started having this issue, and it's a real problem when I have files with multiple links used multiple times. I had one document go from 25 linked files to 100 and had to delete all the duplicates and relink everything in the document. Does anyone know how to solve this? I don't know if this is as simple as an option that I need to turn off, but I haven't been able to find anything. Thanks!

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi christines/deanna,

    As per your query, multiple copies of the same image is saved in the packaged folder. I tried to replicate the issue at my end but I was unable to do so. I would request you to please try resetting preferences(How to set preferences in Illustrator  ) for Illustrator and then try to save new workspace again.

    If you have any further query please feel free to update the discussion.

    Regards

    Srishti

    2 replies

    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    September 15, 2017

    Hi christines/deanna,

    As per your query, multiple copies of the same image is saved in the packaged folder. I tried to replicate the issue at my end but I was unable to do so. I would request you to please try resetting preferences(How to set preferences in Illustrator  ) for Illustrator and then try to save new workspace again.

    If you have any further query please feel free to update the discussion.

    Regards

    Srishti

    Participant
    September 12, 2017

    I just posted about the same issue!  Looking for a fix as well!