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CYNDY12
Participant
May 16, 2020
Question

ILLUSTRATOR PANTALLA NEGRA EN MAC

  • May 16, 2020
  • 3 replies
  • 1732 views

AL ABRIR EL PROGRAMA CUANDO TERMINA DE CARGAR LA APLICACION LA PANTALLA ESTA NEGRA NO APARECE INICIO AYUDA POR FAVOR MI CORREO ES [Email address removed by moderator]

 

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    3 replies

    M
    Marc Moratonas
    Participant
    January 17, 2021

    Hola, me pasa justamente la mismo. ¿Pudiste solucionarlo?

    Tengo un MacBookAir de 13 pulgadas del año 2015. Instalé el macOS BigSur hace nada, y desde entonces me trae problemas con las aplicaciones del Creative Cloud: Illustrator, Photoshop, InDesign y Premiere Pro. 

    Si alguien sabe de alguna forma de arreglar esto me haría un favor, ya que las horas pasan y el trabajo se acumula.

    Gracias de antemano.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    May 16, 2020

    Is this a fresh installed version?

    Did you deactivate your antivirus when installing?

    Can Illustrator access the internet? Are you logged into your Creative Cloud account?

    Just Shoot Me
    Just Shoot Me
    Legend
    May 16, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

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