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Illustrator showing incorrect H Value in dimensions

New Here ,
Sep 03, 2020 Sep 03, 2020

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I have a 15"W x 15"H circle and a cluster of objects that occupy 13"x13" space that sits above the circle, centered.  When selecting just the circle, the size is listed as the correct 15"x15".  But when also selecting the objects above it (which do not extend past the outside of the circle) Illustrator is incorrectly showing a size now of 15"W x 13"H.  I uncheck the cluster and the size changes back to 15"x15".

illust-error.JPGillust-error2.JPG

 

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correct answers 2 Correct answers

Community Expert , Sep 11, 2020 Sep 11, 2020

In my view the big circle in the background suffers from some kind of unknown corruption.

 

Slightly increase or decrease its size and the issue goes away immediately.

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Enthusiast , Sep 11, 2020 Sep 11, 2020

Give the outer CIRCLE the COMPOUND PATH command.
The problem will be resolved.

Ekran Resmi 2020-09-11 23.48.30.png

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Enthusiast ,
Sep 04, 2020 Sep 04, 2020

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One possibility is that by looking at the photo I shared, make sure that the option is not selected. If it is checked, uncheck it.

 

use preview.jpg

Graphic Designer Educator / PrePress Consultant

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Community Expert ,
Sep 04, 2020 Sep 04, 2020

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Can you share an Illustrator file with that problem?

CC file sharing, Dropbox, Google, WeTransfer...

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Here is the piece of the file that is giving me the problem.

 

https://shared-assets.adobe.com/link/c10c0e49-313a-40cd-4436-68157f4ee04e 

 

I tried the Preview Bounds Selection toggle listed above and it did not affect the error for me.

 

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Thanks for sharing.

I cannot figure out what is causing this.

If I select  the circle and choose Object > Shape > Expand Shape, the problem disappears.

If I make it a shape again, the problem appears.

If I create a new ellipse, the same size and replace the old one, no problem.

So it will be difficult to reproduce the problem in a new document.

Are you using the latest version?

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New Here ,
Sep 11, 2020 Sep 11, 2020

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yes, using latest updated version on CC.  I haven't encountered the problem since, (as far as I know) but obviously I'm worried about it happening later when I don't realize it's happening!  The original file where I encountered the error wasn't originally made by me, so I don't even know if they used a weird method of creating the objects or even imported from an outside program.  Guess I'll just have to keep an eye out for it popping up again and double check all my numbers.  Thanks!

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Luckily it is not something that can be repeated easily,

You could mention it at https://illustrator.uservoice.com and if it happens again, you  could contact Adobe support.

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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In my view the big circle in the background suffers from some kind of unknown corruption.

 

Slightly increase or decrease its size and the issue goes away immediately.

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Enthusiast ,
Sep 11, 2020 Sep 11, 2020

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Give the outer CIRCLE the COMPOUND PATH command.
The problem will be resolved.

Ekran Resmi 2020-09-11 23.48.30.png

Graphic Designer Educator / PrePress Consultant

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Community Expert ,
Sep 11, 2020 Sep 11, 2020

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Yes, Ceyhun, as already stated, one has to somehow change the current state of the (big) circle to get it right. Obviously there are many ways to do that.

 

The big circle has some "wrong" information in its soul. But it is possible to convert it.

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New Here ,
Sep 24, 2021 Sep 24, 2021

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More than one person is allowed to respond to these questions. I'm sure Ceyhun was just offering another suggestion in case the one you stated didn't work for those who are asking. No need to be back handed on an adobe forum. 

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Mentor ,
Sep 28, 2021 Sep 28, 2021

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How is this in any way "back handed"?

Did you really go to all the trouble of creating a new profile just to say that?

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