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Participant
September 12, 2019
Question

Illustrator Tools Missing-No 3 dots

  • September 12, 2019
  • 3 replies
  • 4104 views

Hi All, 

 

I have a student who has no shape or line tools within his toolbar in Illustrator CS6.  It's like they disappeared but he stated that he hasn't seen them there yet.  I looked online and everyone says to find the remainder of the tools by clicking the 3 dots at the bottom of the toolbar.  Unfortunately, that option is not there.  We have gone to be sure the toolbar is on essentials and reset the essentials.  I have also reset the preferences by holding down Ctrl, Alt, and Shift when Illustrator begins.  Does anyone have any advice?

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    3 replies

    Zoe Dierckx
    Participant
    April 10, 2020

    I am struggling with the same problem and I can't seem to find a solution. I am working with a newer version of Ai so that does not seem to be the problem. Also tried to reset the essentials.

    Ton Frederiks
    Community Expert
    Community Expert
    April 10, 2020
    Anna Lander
    Inspiring
    September 12, 2019

    Show please a screenshot. CS6 was quite long ago, so now it's a bit difficult to remember that Tools panel structure. And yes, CS6 did not have "..." button, panel was not customizing.

    michelew83603738
    Community Expert
    Community Expert
    September 12, 2019

    The 3 dots were introduced in the CC version of Illustrator, so he wouldn't be able to find it in CS6. Were the tools ever there?