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Links from Libraries don't package

Participant ,
Jan 25, 2019 Jan 25, 2019

I use libraries a lot to go back and forth between photoshop and illustrator on my computer. But when I package and share the file with my design team (and even sometimes when I open it on my own computer) tons of links are missing even though they are in my library.

Why doesn't packaging the illustrator file include those links?

* This also happens with sharing photoshop files where I've pulled elements from my library into the file. Is there a way to package library links in a photoshop file?

and why do assets simply disappear from my library even though I don't move them on my computer?

Screen Shot 2019-01-25 at 12.52.55 PM.png

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correct answers 1 Correct answer

Community Expert , Feb 06, 2019 Feb 06, 2019

Please post a screenshot of your links palette? Would like to see if your links are broken and what types of items you are linking to.

Screen Shot 2019-02-06 at 2.07.59 PM.png

Do your package settings look like this?

Screen Shot 2019-02-06 at 2.05.24 PM.png

Would also be very helpful to see your library also.

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Adobe
Adobe Employee ,
Feb 06, 2019 Feb 06, 2019

Hi there,

Sorry to hear about this issue. Could you please share a few more details like:

  • OS(Exact version of Windows/MAC)
  • Exact version of InDesign
  • From where you are opening the file? From the saved location or from the packaged folder?
  • When you create Package do you see linked images in Link folder under the packaged folder?

links folder.png

Regards,

Srishti

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Community Expert ,
Feb 06, 2019 Feb 06, 2019
LATEST

Please post a screenshot of your links palette? Would like to see if your links are broken and what types of items you are linking to.

Screen Shot 2019-02-06 at 2.07.59 PM.png

Do your package settings look like this?

Screen Shot 2019-02-06 at 2.05.24 PM.png

Would also be very helpful to see your library also.

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines