Mac OS X Sierra and Illustrator CC 2017 Issues

[curtom20768974]

I have encountered some very annoying issues with Illustrator CC and OS X Sierra.

Here is the problem:

When I ran the Adobe Cloud suite on my brand new Imac with OS X El Capitan, it was running smoothly and beautifully.

I then upgraded the operating system to OS X Sierra. This is when the problems began.

Here are the issues:

- Tools get stuck while working. For example: If I am using the Brush tool, during my inking, it will get stuck on the Direct Selection tool for no reason, even though I didn't select it. If I try going back to another Tool, it wont let me.

- I am sometimes not able to select multiple objects at once while holding shift.

The temporary solution:

- Zooming in or out. It's almost as if it allows the program to refresh and fix itself.

This is very annoying, and started happening immediately after I upgraded to OS X Sierra. I highly recommend all Illustrator CC users not do upgrade to OS X Sierra unless these issues are resolved. I even contacted Adobe directly with an online chat representative and they could not figure out the issue either.

[kglad]

reset your preferences -   http://helpx.adobe.com/illustrator/using/setting-preferences.html

if that fails,

uninstall everything cc, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

lastly uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud using compatibility mode (https://technet.microsoft.com/en-us/library/bb456979.aspx?f=255&MSPPError=-2147217396)

use the desktop app to install your cc programs/trials

[Kanikas]

Moving to Illustrator​

[curtom20768974]

Hello,

After weeks of troubleshooting, I think I discovered the issue.
It's Wacom. Both Cintiqs and Tablets. Whenever I run into one of these issues while working (issues stated above), when I go to use my mac mouse, the issue disappears. I know Wacom has updated their drivers, but so far, this is the conclusion I came up with.

I still think Sierra OS is to blame as well, because it's causing problem in performance regardless, so hopefully they will get their **** together.

[Pudny]

I have this issue with my Wacom... been driving me nuts not knowing why until I read this post.  You had any luck resolving the glitch?

[curtom20768974]

Hello

So far, what I did was I reverted back to El Capitan. I highly recommend this, especially if you are running an iMac. You're computer will run much faster.

As for the wacom issue itself, I am playing around with a driver. The driver is 6.3.15.3. You can download it here: http://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.15-3.dmg

So far so good with using a Wacom tablet with this driver, but I didnt fully get to test it out on a Cintiq yet. Try it out and let me know how it goes.

[Rickypann]

MAC OSX Sierra, latest and Adobe Illustrator latest.

I'm getting sick of uninstalling and reinstalling Illustrator every time I use it.