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Millimeters not accurate, doesn't go to exact measurements

Community Beginner ,
Jun 14, 2017 Jun 14, 2017

I have a weird problem, to which I haven't been able to find a solution online due to my lack of Google-fu in this instance

The problem is that when I create a new document, and try to make for instance a box that is 5 mm by 5 mm (click on the artboard, insert the values), I get a box that is 5.292 mm by 4.939 mm. When I click the up- or down-arrows next to the measurements, they instantly go back to the weird measurements. Even when I move the objects around they don't go to the exact measurements, and the Snap to Grid function doesn't work at all.

I've checked all the preferences and document settings, and they are all in millimeters to the best of my knowledge. The artboard is still accurate in it's measurements though. I tried some older files I have, and they seem to work fine. The problem came about some time ago, and I haven't been using Illustrator for a while. I remember doing some work that required I change the measurements to pixels some time ago, but as I said I changed those back to mm.

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correct answers 1 Correct answer

Community Expert , Jun 14, 2017 Jun 14, 2017

CHeck the transform panel (SHow options). Is "align to pixel grid" turned on?

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Community Expert ,
Jun 14, 2017 Jun 14, 2017

In Preferences > General uncheck "Use Bounding box"

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Community Beginner ,
Jun 14, 2017 Jun 14, 2017

"Use Preview Bounds" is and was unchecked, no effect.

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Community Beginner ,
Jun 14, 2017 Jun 14, 2017

I should probably mention that I'm using CS6 version.

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Community Expert ,
Jun 14, 2017 Jun 14, 2017

CHeck the transform panel (SHow options). Is "align to pixel grid" turned on?

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Community Beginner ,
Jun 14, 2017 Jun 14, 2017

That was it! Thank you very much!

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Community Expert ,
Jun 14, 2017 Jun 14, 2017
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You're welcome!

Be careful with this feature. It can pernanently and seriously damage your objects.

Illustrator: Problems with Align to pixel grid

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