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Missing Arial Bold and Arial Italic fonts.

New Here ,
Mar 09, 2018 Mar 09, 2018

When I open up a pdf drawing file in the latest version of Adobe Illustrator, I get an error message saying that two fonts are not available on this computer, Arial Bold and Arial Italic even though they are loaded on the computer.  Many lines of text of the drawing are complete gibberish. The OS is Windows 10.  How do I fix this problem.

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correct answers 1 Correct answer

Community Expert , Mar 09, 2018 Mar 09, 2018

Which file format is the drawing?

WHich system?

Any font management installed?

Which language are you in? System, Illustrator and document.

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Community Expert ,
Mar 09, 2018 Mar 09, 2018

Which file format is the drawing?

WHich system?

Any font management installed?

Which language are you in? System, Illustrator and document.

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New Here ,
Mar 09, 2018 Mar 09, 2018

No font management is installed, I'm using USA english as did the group that originally produced the pdf file.  I don't know which program they used to draw it originally.  What do you mean by "which system"

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Community Expert ,
Mar 09, 2018 Mar 09, 2018

Sorry, you have mentioned Windows 10 already.

Problem with PDF files is that when embedding a font, they might be renamed.

Also when this file has been created on a Mac or in some other application, formatting might get applied that Illustrator does not support. So your only option might actually be to use Type > Find font to apply the fonts again.

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New Here ,
Mar 09, 2018 Mar 09, 2018

Tried that, no joy.  If I right click on some of the text lines and then on Font, the available fonts menu opens up.  When I click on Arial Bold, the individual line of text converts to that font, so the font must be there.

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New Here ,
Mar 09, 2018 Mar 09, 2018

I keeps replacing it with Myriad Pro.

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New Here ,
Mar 09, 2018 Mar 09, 2018

The system keep replacing Arial Bold with Myriad Pro, whatever that is.

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Community Expert ,
Mar 09, 2018 Mar 09, 2018

Did you use the dialog box "Find Font"?

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New Here ,
Mar 09, 2018 Mar 09, 2018

Where is the dialogue box in this latest version of illustrator.  I've been using earlier versions?  THanks

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Community Expert ,
Mar 09, 2018 Mar 09, 2018
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Type > Find font

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