My trial has expired and i cant display properties panel

It shows up in the window -> tools but when I press it, nothing happens.

Essentials panel doesn't show it as well.

And illustrator folder has this weird file (maybe that's unrelated) Attached

This topic has been closed for replies.

Community Expert

Reset Illustrator Preferences.

MAC: Hold Cmd + Opt + Ctrl + Shift keys when restarting AI.

WIN: Hold Alt + Ctrl + Shift when restarting AI.

Post back if you still need help. Meanwhile, I'm moving this question to the Illustrator forum.

Nancy O'Shea— Product User & Community Expert

Participant

tried it

the problem persists

Community Expert

Did you cancel the trial? Or did you not subscribe? Without an active, paid subscription, the programs won't work.

Participant

I activated the Illustrator.

My point was that before I did that, the properties panel was working fine.

Sign up