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Participant
May 25, 2020
Answered

No se encuentra el punto de entrada del procedimiento ?SetArtworkRect Illustrator

  • May 25, 2020
  • 2 replies
  • 3734 views

Hola! Desde que instalé Illustrator no he dejado de tener este error al iniciar; sigue funcionando correctamente, o al menos eso parece. Han tenido el mismo problema? Cómo lo solucionaron?

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Correct answer Srishti Bali

Hi José,

 

Sorry to hear about the trouble you are facing with Illustrator. I understand how frustrating it could be. Let us help you fix this. Looks like you are working on a Windows machine and using Illustrator 2020. Please try following these steps one by one and let us know how it goes:

1. Repair Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64)

  • Close All the Applications.
  • Go to Control Panel\Programs\Programs and Features.
  • Right click Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64).
  • Click Change > Repair.
      
  • Restart the system.

 

2. Reset Preferences:

  • Go to Location C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old
  • Launch Illustrator from the Creative Cloud.

 

Looking forward to your response!

 

Regards,

Srishti

2 replies

Participant
July 8, 2020

Hi, I had the same issue, but I follow the steps you described and doesn't solved it 😞

Srishti Bali
Community Manager
Srishti BaliCommunity ManagerCorrect answer
Community Manager
May 26, 2020

Hi José,

 

Sorry to hear about the trouble you are facing with Illustrator. I understand how frustrating it could be. Let us help you fix this. Looks like you are working on a Windows machine and using Illustrator 2020. Please try following these steps one by one and let us know how it goes:

1. Repair Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64)

  • Close All the Applications.
  • Go to Control Panel\Programs\Programs and Features.
  • Right click Microsoft Visual C++ 2015-2019 (x64)/ 2017-2019 (x64).
  • Click Change > Repair.
      
  • Restart the system.

 

2. Reset Preferences:

  • Go to Location C:\Users\user\AppData\Roaming\Adobe
  • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old
  • Launch Illustrator from the Creative Cloud.

 

Looking forward to your response!

 

Regards,

Srishti