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abua76328375
Participant
August 17, 2017
Answered

node.exe error

  • August 17, 2017
  • 1 reply
  • 4031 views

When I open Ai error window of Creative Cloud appears and when I close it it appears again and again. What can I do with it?


This topic has been closed for replies.
Correct answer Mike_Gondek10189183

Check to see you do not have winthruster / win sweeper or any other solvusoft products, as they have been know to implant node.exe errors.

Remove WinThruster virus (updated Jul 2017) - Removal Guide

Then check the Adobe Cloud is running without any errors.

Ultimately you can try:

run  Use the Creative Cloud Cleaner Tool to solve installation problems 

and reinstall

1 reply

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community ExpertCorrect answer
Community Expert
August 17, 2017

Check to see you do not have winthruster / win sweeper or any other solvusoft products, as they have been know to implant node.exe errors.

Remove WinThruster virus (updated Jul 2017) - Removal Guide

Then check the Adobe Cloud is running without any errors.

Ultimately you can try:

run  Use the Creative Cloud Cleaner Tool to solve installation problems 

and reinstall