Object Dimensions missing in Illustrator CS6

[handsdeb2]

When I draw an object in Illustrator, I am not getting the small gray box that shows its dimensions as I draw. Also not getting the green "intersect" tip when I begin drawing at a corner of the document. I'm using Mac 10.8.2. I have both a laptop and a desktop, and the laptop works fine. It's on the Mac Pro that this problem happens. I checked to make sure all preferences are the same on both machines. I updated Illustrator also.

[Larry G. Schneider]

You're absolutely sure that Smart Guides are on on both machines (Cmd(ctrl)-U), and these are checked on both.

[handsdeb2]

Yes, and the smart guides work fine. I just tried it again, and what seems to happen is that when initially drawing an object, I don't see the info. But once I switch to the move tool and move the object around the measurement labels appear. Can you think of any reason why I don't see the measurement labels when initially creating the object?

[Larry G. Schneider]

No, mine work from the start with Smart Guides enabled.

[DrStrik9]

You can alternatively just click once when creating an object, and manually enter the dimensions.

[handsdeb2]

True, but quicker to just start out in the right place and stop when the dimensions are right. I also tried with mouse, trackpad and tablet with the same results.

[SuperAlphaOmega]

Go to Windows / Transform, you will see the Transform box on the right hand side of your artboard. The Width and Heigth of the object selected is on the right, while the location of the object on your artboard is on the left.

[estúdioa7289264]

try cmd + shift + B

[chayakarns71411442]

THANK YOU SO MUCHHHHH

[paulc21042627]

AWESOME! I was having the same problem! thank you so much!

[spencers33378829]

You have to make sure that 'Smart Guides' is checked under the view dropdown. I had the same problem and that fixed it. If it isn't on under view, they won't pop up.

[WatermarkShaun · Accepted solution]

Had the same issue.  For whatever reason, having "View / Smart Guides" selected, and having "View / Snap to Point and Snap to Grid" UNselected fixed the problem.