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handsdeb2
Participating Frequently
February 23, 2013
Answered

Object Dimensions missing in Illustrator CS6

  • February 23, 2013
  • 3 replies
  • 36862 views

When I draw an object in Illustrator, I am not getting the small gray box that shows its dimensions as I draw. Also not getting the green "intersect" tip when I begin drawing at a corner of the document. I'm using Mac 10.8.2. I have both a laptop and a desktop, and the laptop works fine. It's on the Mac Pro that this problem happens. I checked to make sure all preferences are the same on both machines. I updated Illustrator also.

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Correct answer WatermarkShaun

Had the same issue.  For whatever reason, having "View / Smart Guides" selected, and having "View / Snap to Point and Snap to Grid" UNselected fixed the problem.

3 replies

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WatermarkShaunCorrect answer
Participant
June 2, 2016

Had the same issue.  For whatever reason, having "View / Smart Guides" selected, and having "View / Snap to Point and Snap to Grid" UNselected fixed the problem.

    spencers33378829
    spencers33378829
    Participant
    May 29, 2015

    You have to make sure that 'Smart Guides' is checked under the view dropdown. I had the same problem and that fixed it. If it isn't on under view, they won't pop up.

      Larry G. Schneider
      Community Expert
      Larry G. SchneiderCommunity Expert
      Community Expert
      February 23, 2013

      You're absolutely sure that Smart Guides are on on both machines (Cmd(ctrl)-U), and these are checked on both.

      H
      handsdeb2Author
      Participating Frequently
      February 23, 2013

      Yes, and the smart guides work fine. I just tried it again, and what seems to happen is that when initially drawing an object, I don't see the info. But once I switch to the move tool and move the object around the measurement labels appear. Can you think of any reason why I don't see the measurement labels when initially creating the object?

      Larry G. Schneider
      Community Expert
      Larry G. SchneiderCommunity Expert
      Community Expert
      February 23, 2013

      No, mine work from the start with Smart Guides enabled.

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