Skip to main content
troyo28592990
Inspiring
February 19, 2018
Answered

Opening a PDF is blank in Illustrator

  • February 19, 2018
  • 4 replies
  • 9981 views

I can open the PDF in Acrobat. I get a preview in my explorer window.

But when I try to open in Illustrator, the Open PDF dialog shows blank thumbnails and the file is blank.

Using Windows 10 and Illustrator 2017

    Correct answer troyo28592990

    You could create a new Illustrator file and then File > Place the PDF. Don't embed. Instead Object > Flatten transparency.


    I think I've figured it out. The PDFs actually originated from Bluebeam Revu. I guess the annotations caused problems for Illustrator's interpreter.

    Thanks all. Mystery solved

    4 replies

    Participant
    March 26, 2025

    i had the same problem and i figured it out. in bluebeam, go to Document > Flatten and save it. In illustrator create a new document, then select File > Place. select your pdf, and uncheck "link" (do not embed) and place it. everything showed up for me and works fine.

     

    Hope this helps

     

    Bluebeam Revu: version 21.3

    Adobe Illustrator: 29.3.1

    windows 11 x64

    Participant
    October 26, 2020

    So did you find a way to get these vectors/graphics to show up in illustrator? I'm having the same issue with .PDF's coming out of bluebeam - I ultimately need to get them into a CAD program but have been trying to use Adobe as a go between. Did anything work for these files for you? Thanks

    Monika Gause
    Community Expert
    Community Expert
    February 19, 2018

    WHich application created the PDF and what's in it?

    John Mensinger
    Community Expert
    Community Expert
    February 19, 2018

    If it didn't originate in Illustrator, there is no guarantee Illustrator can or will interpret its contents. Illustrator is not a PDF editor.

    troyo28592990
    Inspiring
    February 19, 2018

    Can Acrobat export something that Illustrator can open? I've never had a PDF open in Acrobat that couldn't be opened in Illustrator.

    troyo28592990
    Inspiring
    February 19, 2018

    It was exported from Word