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K.mahoney
K.mahoney
Participant
January 30, 2018
Answered

Outline View Not Working

  • January 30, 2018
  • 3 replies
  • 8532 views

Hi. I heavily rely on using the view > outline mode in illustrator. As of today I can not toggle on and off view outline (cmd y). I've tried switching from gpu to cpu back and forth with no luck. I read a answer somewhere that it may have something to do with a nvidia driver however, I have a AMD graphics card. I've also reset my preferences file for ai.

Software: Illustrator CC 2018

Graphics card: AMD Radeon R9 M370X 2048 MB

If anyone has a clue as to how I can resolve this, it'd be much appreciated. Thank you!

-Kasey

Correct answer kaseym75204165

Are any of your layers in outline view?


Thanks Barbara this helped me find out the answer! I feel like a complete idiot haha. I had mistakenly set my layer as a 'reference' layer however was not under the impression I did so because, usually setting a reference layer lowers the opacity of the layer.

Answer: Make sure that the layer is not set to reference. Now my cmd+y / outline view works! Thank you everyone for all of your speedy solutions, I appreciate it!

3 replies

alanjosesunny
alanjosesunny
Participant
July 6, 2021

I am currently facing this issue. For some reason, my Outline view isn't working. It was working fine till yesterday. Could you please help me out?

barbara_a7746676
Community Expert
barbara_a7746676Community Expert
Community Expert
January 30, 2018

Sorry, I see that you've already tried that.

    juliap47117448
    juliap47117448
    Participant
    January 15, 2020

    Hi, 

    I'm looking for some other solution I guess for the same problem as in this topic. 

    The outline view doesnt work. 

    I had to reinstal windows from windows 8 to 10, after that, reinstal all the software again. 

    And after this reinstalation the outline view does not work. I've tried what other people are posting on other topics. 

    The nividia gforce is updated. While GPU is turned off the outline view doen't work either.

    You were writing about that it might be an issue of setting some layers as reference layer?

    Could you tell me how to check this? (I cant find it, never used it).

    Will be gratefull for any advice..

      S
      SJRiegel
      Legend
      January 15, 2020

      If the name of the layer appears to be italic, then the layer is set as a template layer. Layers set this way do not appear in outline because they are used a reference even when the rest of the document shows in outline.

      barbara_a7746676
      Community Expert
      barbara_a7746676Community Expert
      Community Expert
      January 30, 2018

      It could still have something to do with the Graphics card even thought it's not nvidia.

      Have you tried resetting preferences? How to set preferences in Illustrator

      K.mahoney
      K.mahoneyAuthor
      Participant
      January 30, 2018

      Yes I have reset my preferences. Thanks for the recommendation.

      barbara_a7746676
      Community Expert
      barbara_a7746676Community Expert
      Community Expert
      January 30, 2018

      Have you tried the CC Cleaner tool?

      Use the Creative Cloud Cleaner Tool to solve installation problems

      If resetting preferences and using the cleaner tool don't fix the problem it's quite likely the graphics card.

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