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Participating Frequently
March 6, 2018
Question

PDF prints image as solid black box

  • March 6, 2018
  • 2 replies
  • 41423 views

I have imported an ai file into an Indesign document. Then exported that document as a PDF. When printing the PDF document the image is just a solid black box. Any ideas how to fix this? The ai image prints fine from illustrator, and all the other images in the PDF print properly.

I don't know if this is an Indesign problem or a PDF problem so i have posted this question in both forums. Sorry if this is the wrong place for it.

This topic has been closed for replies.

2 replies

Participant
October 9, 2019

I am having this same issue, and do not see a working solution here.  Was a solution discovered and utilized?

Monika Gause
Community Expert
Community Expert
October 9, 2019
Can't you open the image in Photoshop and just save this (maybe in a different file format such as PSD)?
Abambo
Community Expert
Community Expert
March 6, 2018

For the time being it's the correct forum. If not then we can move it around.

Did you try with a different Ai file? Is there a black background and the foreground is set to overprint?

What does the Acrobat print preview show? The correct image?

Did you try to use the "Print as image" work around (advanced tab on the print dialogue)?

Could you share the PDF file? Be aware that this is a public forum, so everything you share will be viewable for the public.

ABAMBO | Hard- and Software Engineer | Photographer
jonb-avfAuthor
Participating Frequently
March 6, 2018

The PDF file contains numerous ai files and they all print ok, apart from one.

The Acrobat print preview shows the correct image, the problem only occurs when it prints.

The "Print as image" option is greyed out in the adcanced tab, so i can't test this.

I can't share the PDF file i'm afraid.

Abambo
Community Expert
Community Expert
March 6, 2018

The print as image is greyed out? I never saw that and I've tried now to provoke a setting that would grey that out.

Well sharing the file is an option that would give you a faster solution, but it is obviously not always possible.

But saying that other Illustrator files print well, I would concentrate on that file. Please save the file from Illustrator as a PDF/X file and import that one to Indesign. You may also try printing the Illustrator-PDF prior to placing in Indesign.

See the screen shot from the Illustrator Save-as dialogue:

You still need to check this: Is there a black background and the foreground is set to overprint?

ABAMBO | Hard- and Software Engineer | Photographer