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Predefinições de documento não aparecem/ Document presets do not appear

New Here ,
Nov 11, 2020

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Bom dia! Comecei a utilizar o Illustrator 2021, porém as predefinições para criação de documentos em branco não aparecem, aparecem apenas os modelos prontos do adobe stock. Alguém sabe como resolver?

Outro erro que acontece é: quando clico nas predefinições na tela inicial(única forma possível para selecioná-las, inclusive) todas abrem normalmente, menos a configuração para documento em A4.

 

Good Morning! I started using Illustrator 2021, but the default settings for creating blank documents do not appear, only the ready models of adobe stock appear. Does anyone know how to solve?
Another bug that happens is: when I click on the presets on the home screen (only possible way to select them, inclusive) they all open normally, except the A4 document setting.

 

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Bug, Draw and design, How to, Tools

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Predefinições de documento não aparecem/ Document presets do not appear

New Here ,
Nov 11, 2020

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Bom dia! Comecei a utilizar o Illustrator 2021, porém as predefinições para criação de documentos em branco não aparecem, aparecem apenas os modelos prontos do adobe stock. Alguém sabe como resolver?

Outro erro que acontece é: quando clico nas predefinições na tela inicial(única forma possível para selecioná-las, inclusive) todas abrem normalmente, menos a configuração para documento em A4.

 

Good Morning! I started using Illustrator 2021, but the default settings for creating blank documents do not appear, only the ready models of adobe stock appear. Does anyone know how to solve?
Another bug that happens is: when I click on the presets on the home screen (only possible way to select them, inclusive) they all open normally, except the A4 document setting.

 

TOPICS
Bug, Draw and design, How to, Tools

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22

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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I haven't seen that happen with 2021, but here's a thread that fixed the issue in 2018 that might help.

 

You might also try resetting your Illustrator preferences.

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Nov 14, 2020 1
CaioCSN LATEST
New Here ,
Nov 19, 2020

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Thanks, i've already solve the problem, but it was related with my computer updates and it was also necessary to reinstall illustrator.

Thanks anyway.

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Nov 19, 2020 0
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