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November 8, 2018
Answered

Roland Cut Studio Extension Missing, Illustrator CC 2018 (23.01)

  • November 8, 2018
  • 2 replies
  • 3509 views

Hi all,

I just updated to CC 2018 (23.01) and my Cut Studio extension no longer appears in my extensions window. I have tried reinstalling it to no effect. Is anyone else running into this? Has anyone discovered a workaround?

Thank you!

Trevor Taylor

This topic has been closed for replies.
Correct answer Ray Yorkshire

November 08, 2018 - by Roland DG Corporation

Dear customers, Thank you very much for using CutStudio PlugIns. Adobe Systems incorporated released the latest version of Create Cloud, Adobe Creative Cloud 2019, and Illustrator CC was updated on Oct 15th. We are currently performing the operation check of CutStudio PlugIns. Therefore, please use Adobe Illustrator CC2018 till the supported version for Adobe Illustrator CC2019 is released. How to install Adobe Illustrator CC2018. Install previous version of your Creative Cloud app  We appreciate your kind understanding. Roland DG Corporation

Roland CutStudio AI PlugIn

2 replies

Ray Yorkshire
Ray YorkshireCorrect answer
Participating Frequently
November 8, 2018

November 08, 2018 - by Roland DG Corporation

Dear customers, Thank you very much for using CutStudio PlugIns. Adobe Systems incorporated released the latest version of Create Cloud, Adobe Creative Cloud 2019, and Illustrator CC was updated on Oct 15th. We are currently performing the operation check of CutStudio PlugIns. Therefore, please use Adobe Illustrator CC2018 till the supported version for Adobe Illustrator CC2019 is released. How to install Adobe Illustrator CC2018. Install previous version of your Creative Cloud app  We appreciate your kind understanding. Roland DG Corporation

Roland CutStudio AI PlugIn

Participant
November 9, 2018

This got me cutting again. Thank you!

Monika Gause
Community Expert
Community Expert
November 8, 2018

You need to make sure your plugins are compatible before upgrading.