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3

Stuck in isolation mode (Help a noob)

Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Hey guys,

 

I'm just starting to use illustrator and I am trying to create a character that is playing tennis. However I got stuck in isolation mode. 

 

Things I've tried:

Restarting Ai

Pressing Esc multiple times

Double clicking everywhere

Looked through the Ai settings

Right clicking the isolated box, this only shows me the option to isolate it again. 

 

I think the issue here is that the box that is my arm is isolated too, but it doesnt show me to stop isolation mode on that box. 

 

I can't find any other object I've accidently isolated either. 

 

How my screen currently looks:

help.pngexpand imagehelp2.pngexpand image

Thanks in advance,

 

Pieter

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Draw and design
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correct answers 2 Correct answers

Community Expert , Nov 10, 2020 Nov 10, 2020
  1. In the Layers palette flyout menu, choose the Unlock All Layers command.
  2. In the Layers palette you can see four small circles (right-handside) that are marked with a grey fill. Click on the target circles (one by one) and while they are selected go to the Transparency palette and set the opacity to 100 %

 

Now the tennis player should be restored and he can immediately play the match of his life.

 

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Community Expert , Jan 06, 2021 Jan 06, 2021

Jasmine,

 

the bug is fixed in the latest application release.

 

Do an update to version 25.1 (released today).

 

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Participant ,
Nov 10, 2020 Nov 10, 2020

have you tried double-clicking outside the isolated object?  

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Yes I have. Outside of the whole frame and isolated object. 

 

I think the issue here is that I've first isolated the arm object. And the hand after.

 

You can see that the arm is a darker tint of grey than the rest of the body.  But I can't find out how to exit the isolation mode of the arm. 

 

I don't know if I'm speaking clearly. If not let me know I'll try to explain better. 

 

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Community Expert ,
Nov 10, 2020 Nov 10, 2020

As per your screenshot it looks as if you are in Isolation mode, but as far as I can see you are not in Isolation mode. It may be something different.

 

Can you perhaps share the Illustrator file (.ai)?

 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

https://mega.nz/file/BVUXTIxR#ZHzMkubjBmBWgAC2fwpyrYp3742_FXv847N75Z3_gEM 

 

Idk if Im allowed to post this but we'll see.

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Just to clarify, I just wan't to get acces to my character again, haha :).

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Community Expert ,
Nov 10, 2020 Nov 10, 2020

Is it supposed to look like this?

 

tennis_player_001.pngexpand image

 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Yes :), how did u do it?

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Community Expert ,
Nov 10, 2020 Nov 10, 2020
  1. In the Layers palette flyout menu, choose the Unlock All Layers command.
  2. In the Layers palette you can see four small circles (right-handside) that are marked with a grey fill. Click on the target circles (one by one) and while they are selected go to the Transparency palette and set the opacity to 100 %

 

Now the tennis player should be restored and he can immediately play the match of his life.

 

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Participant ,
Nov 10, 2020 Nov 10, 2020

Excellent fix!  How could that  have happened - even by accident?

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

I know it happened while I tried to work with isolation mode, thats why I thought I was stuck in there. 

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Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Ahhh that fixed it! I have no idea how I got there but I'm happy it's solved. 

 

Thanks so much!

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New Here ,
Jan 05, 2021 Jan 05, 2021

Amazing, Thank you!! 

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New Here ,
Apr 11, 2021 Apr 11, 2021

omg this guy is a savior sending my gratitude in year 2021 :)))

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Community Expert ,
Nov 10, 2020 Nov 10, 2020

It probably happened due to the damaged and almost falling hem at his left thigh.

 

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New Here ,
Nov 11, 2020 Nov 11, 2020

I've been working in Adobe products for over 15 years - know Illustrator like the back of my hand, and this just happened to me. It's 1000% a bug.

I also just went in to isolation mode, and then it seemed to "get stuck" where I couldn't select anything. I saved and rebooted - still nothing. Saw this fix, and... wah-lah, somehow the opacity got stuck at 50% and the layers were separated and locked. 

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New Here ,
Nov 11, 2020 Nov 11, 2020

Adding another 100% confirmation to this - definitely a new bug. Started happening about 1, maybe 2 weeks ago. Exactly what @mhopp said!

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Community Beginner ,
Nov 12, 2020 Nov 12, 2020

Thats really interesting! Is there a way we can tell the developers?

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Participant ,
Nov 12, 2020 Nov 12, 2020

This is beyond weird...  I hope the same bug isn't in Animate or After Effects...

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New Here ,
Dec 05, 2020 Dec 05, 2020

Same.  Has happened to me several times since v 25.0.1

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New Here ,
Dec 11, 2020 Dec 11, 2020

Total Bug. I have tried all the above and nothing work... it generally happend when your in isolation mode and try to undo an couple steps. once you stuck even undo will not help... I generally make sure i save before i go into isolation... that whay if it get stuck... i just resave the file and a new file and then re open the old. it has cost me too much time already. Benn using Illustrator sin Illustrator 3.0. never had this issue before.

 

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New Here ,
Jan 06, 2021 Jan 06, 2021

This bug just happened to me! Adobe, help! Thank you so much for helping me get out.

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Community Expert ,
Nov 12, 2020 Nov 12, 2020

mhopp,

 

can you perhaps share a sample Illustrator file (.ai) with detailed instructions to reliably reproduce the issue in order to prove that it is a supposed bug?

 

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New Here ,
Nov 12, 2020 Nov 12, 2020

It is probably a bug.
It started after the last update.
It happens when you work in issolation mode, usualy after 2-3 undos. 
It nests all other layers under a "hiden" layer and if you unlock and drag them back where the were supposed to be, it returns to normal.
Unfortunately, many times it freezes and you can't do anything but Force Quit 😞
I think I can reproduce it.

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Community Expert ,
Nov 12, 2020 Nov 12, 2020

Margarita,

 

may I ask the same question: Can you share a sample Illustrator file (.ai) with reproducible instructions to catch the issue as a bug?

 

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