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transparent jpeg images when printed has colour washed border

New Here ,
Feb 28, 2018 Feb 28, 2018

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how to fix this? i have no idea whats wrong. the border of the images are transparent in ai and pdf when viewed but the printing outcome shows the border having a washed colour. Can anyone help?

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correct answers 1 Correct answer

Community Expert , May 31, 2018 May 31, 2018

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Adobe Employee ,
Mar 01, 2018 Mar 01, 2018

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Moving to Illustrator​

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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jpg can't have transparency... Can you post a screenshot? Are you printing the PDF? What version of PDF? PDF 5 and below doesn't support transparency.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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New Here ,
May 31, 2018 May 31, 2018

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I am having the same issue. In my document in Illustrator it looks perfectly fine, but when I print it out, I have this affect. Notice the darkened edges where it should be transparent.

Photo May 31, 12 42 48 PM.jpgPhoto May 31, 12 42 59 PM.jpg

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Community Expert ,
May 31, 2018 May 31, 2018

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Adobe Employee ,
Aug 02, 2018 Aug 02, 2018

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Hi Robert,

I would like to know if the steps suggested by Monika worked for you, or the issue still persists.

Kindly update the discussion if you need further assistance with it.

Thanks,

Srishti

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