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premiersp
Participant
June 7, 2017
Question

unsupported color mode or depth

  • June 7, 2017
  • 1 reply
  • 1577 views

I make graphics for screen printing and im often doing seps in photoshop and placing them in illustrator files. I alway have saved my seps as DCS II files and they have always worked just fine for the past 10 years. Today I did one just like normal if printed the color plates while the file was still open. I then closed and had to go back in to make an adjustment and when I try to open the file up in Illustrator i get this error

"unsupported color mode or depth. Only RGB, CMYK, GRAYSCALE, and Bitmap are supported."

This has never happened before and I did the exact thing I have always done in the past. I'm not sure if it's a setting that might have changed or what. Is there something specific that I can look at to find out exactly what is causing this. I went back into the photoshop dcs file (.eps) and changed that to RGB, Greyscale, cmyk and then resaved it and the same error message comes up. I'm running windows 10 with illustrator cs6. Pleas let me know if there are any other questions I need to answer for you to be able to help me. Thanks

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    1 reply

    J
    jdanek
    Inspiring
    June 7, 2017

    It might have something to do with the way the colors are "named" in the photoshop file.  Are you naming the color channels using specific color names or something custom?  Does Illustrator allow you to continue with the file or does it force you to close it?

    P
    premierspAuthor
    Participant
    June 7, 2017

    it causes me to close the error code but I can continue working in illustrator. I will try to change the colors in the channels and see what that does. I am normally using custom names and the PMS colors that it automatically pops in when I choose a pms color. Thanks for getting back to me. I will let you know if that resolves it. Thanks!

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