vectorize psd files in illustrator to import into Toon Boom Harmony 17 - I need assistance!

[wyrdsands]

I'm trying to take assets I have created in photoshop, vectorize them and then import them into Toon Boom Harmony 17. I've been using image trace in Illustrator to vectorize the assets but I am having trouble importing them into Toon Boom Harmony correctly. I try to open the .ai file into the Toon Boom library, the file loads empty, nothing shows up on the stage. I export the assets as images from .ai to import on the timeline in Toon Boom Harmony 17, they are pixelated and I cannot scale them up. I don't know what I'm doing wrong.

[Mario Arizmendi · Accepted solution]

Are you saving your .ai file in the correct format, looks like Toon software wants illustrator file in an older format like CS2

See this video

https://www.youtube.com/watch?v=9_hvZ0mNXMM