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white background appearing on export

New Here ,
Oct 05, 2020

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Hi, 

working on some seps for print production (shirts)

Imported a photoshop file with a transparent background into illustrator, 

on exporting to a .PS using adobe9.ppd (only way to get the colour seps) illustrator is adding a white back to the area of the photoshop doc (rest is transparent) - dosent matter if its seps or composite - the white back is appearing in the pdfs when imported into photoshop etc. 

any ideas?

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Draw and design, Import and export

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white background appearing on export

New Here ,
Oct 05, 2020

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Hi, 

working on some seps for print production (shirts)

Imported a photoshop file with a transparent background into illustrator, 

on exporting to a .PS using adobe9.ppd (only way to get the colour seps) illustrator is adding a white back to the area of the photoshop doc (rest is transparent) - dosent matter if its seps or composite - the white back is appearing in the pdfs when imported into photoshop etc. 

any ideas?

TOPICS
Draw and design, Import and export

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69

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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When printing PostScript files, you can't have transparency.

So this approach won't work.

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Oct 05, 2020 0
New Here ,
Oct 05, 2020

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it did before - which is why im confused. 

 

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Illustrator should be able to separate the file correctly.

Did you link or embed the Photoshop file?

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New Here ,
Oct 05, 2020

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both - same result 

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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Yes, I did a test after I replied, embedding or linking should not make a difference.

But I cannot replicate the white background when creating separations using the Print dialog and a PostScript file as destination.

Can you share an example Illustrator file?

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Oct 05, 2020 0
New Here ,
Oct 05, 2020

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how do i upload a ilustrator file here? 

attached image showing one of the sep screens following distiller - white area is the shape of the PSD file in the illustrator page.  size is the artboard. Screenshot 2020-10-05 at 14.20.20.png

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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You can share files with sharing from the CCfiles folder, DropBox. Google, WeTransfer...

But I was thinking that the white from your PSD was blocking other areas, this looks like the document size.

Did you correctly set your artboard size?

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Oct 05, 2020 0
New Here ,
Oct 05, 2020

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yes the transparent area on the image is the artboard size. (crosshairs are for screen alignment in production) 

the white is the area of the photoshop file - which isnt there on the file OR if saved as a pdf - (but i cant export seps this way) the white appears if its done as sep or composite. 

 

as an experiment i put a pink box behind a portion of the artwork and exported the ps file. pink there perfect in the transparancy...... white still there on the export. 

 

 

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Oct 05, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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But white does not print...

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