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Thomas Bachor
Thomas Bachor
Known Participant
January 9, 2020
Question

Why Apple Mac is slower than PC Windows !

  • January 9, 2020
  • 2 replies
  • 2910 views

I have no more energy to type about the poor and slow performance on macs... I was 8 times hanging with Adobe support, nothing helped, I was also connect with Apple support, nothing helped... Please just carefully watch the video please... Adobe and Apple ! Why the macs are slower than PC Windows !? I think I will refuse my iMac 2019 to the store... 2 weeks ago I bought it and till now for me is a a biggest nightmare to work... 😞

https://youtu.be/mtCttOjDMeM


macOS Mojave & Catalina (the same poor performance, I see now differences)
i9 3,6GHZ
16GB ram 2666mhz
1TB SSD
Pro vega 48

 

Ryzen 2600 and GTX1070 with the same amount of ram beats by a performance, fast response and smooth feeling a MILES the iMac !  500$ vs. 3500$ ! Intel i9 vs Ryzen 2600 WTF !?

    This topic has been closed for replies.

    2 replies

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    January 16, 2020

    Hi Thomas,

     

    We are extremely sorry to hear this. I have passed on your feedback to our Product team and you could do that too by posting it on our UserVoice page (https://illustrator.uservoice.com/). 

    This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

     

    Regards,

    Srishti

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    January 10, 2020

    Have you done a side by side comparison like the video?  When first viewing it, I thought that this was a joke.  I'm guessing that you have to be sitting in front of the computer and actaully using it to maybe see slow performance.

     

    What are you seeing for the document's Effeciency in Photoshop?

     

     

    I run both macOS and Windows on my older iMac and older MacBook Pro and I don't see much difference between the two when using Photoshop, Illustrator and Premiere Pro.  I have seen faster renders on the Windows side in After Effects, but not enough to get me to switch operating systems entirely.

    Thomas Bachor
    Thomas BachorAuthor
    Known Participant
    January 10, 2020

    So tell me, how I can show my poroblem is there any other way to do it ? How to show sluggish Illustrator (becuase this vector software have much bigger proble with optimization than photoshop). On Windows 10 with ryzen 2600 I have showed that the software liek Illustrator and Photoshop are working much more smooth and responsive than on my 2019 iMac. On iMac I have some kind of fps drops and overall sluggish performance. Its hard to move mouse, it feel like you are dragging something heavy, somehing like the mac is computing a lot of, but the Activity Monitor shwoing couople of precent of CPU usage to this is not a case...

    Photoshop Efficiency is droping down from 100% to 93% depeneds on task what you are doing. But the overall experience when you move around your canvas is laggy to. On Windows Machine like I said is super smooth. Even my girl which is a not a designer and computer geek, notice the lack performance on this both applications. But let me be clear the performance and optimization is worse on Illustrator.   

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