Why can't I access the hidden tools in Edit Toolbar?

[dwestphal]

I needed to use the Spiral Tool in Illustrator CC 2019 23.0.3 today, and it wasn't available on my normal toolbar. So I clicked on the 3 dots at the bottom of the toolbar, and found that every option is greyed out and I can't access them. Can anybody tell me why?

[Monika Gause]

Please show a screenshot.

[dwestphal · Accepted solution]

Since I posted this, I found that I was looking for the tool in the wrong place. Thanks! Problem solved.

[Stefan_Boeker]

I have the problem, too.
every option to customice my toolbar

 is greyed out and I can't access them.
See screenshot (sorry, its in german language)

[Doug A Roberts]

If the tools in the edit section are greyed out, it means they are already in the toolbar and accessible from there.

[Stefan_Boeker]

okay... 
Because they are hidden behind other tool (with an arrow)
I thought I could customize the toolbar by dragging Tool in osn out or rearrange them. 

[Monika Gause]

For that you need to start with a new toolbar.

https://helpx.adobe.com/de/illustrator/using/tools.html#AnpassenderWerkzeugleiste