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Wrongful charge

New Here ,
Feb 05, 2021 Feb 05, 2021

Hello! I purchased the monthly subscription to Adobe illustrator last year and I decided to cancel it last month.  It charged me for my last month on Jan 28 and I canceled it the next day and payed the cancellation fee.  Then I noticed on February 3 it charged me again! I have no clue what it would be for.  Does anybody know why or how I can get my money back?

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Adobe
Community Expert ,
Feb 05, 2021 Feb 05, 2021
LATEST

Evelyn,

 

Here is the place to start (I believe you will have to go through a chat in the process):

https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

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