인디자인이 켜지지 않아요

[세영19445517cvkm]

인디자인이 켜지지 않아요

몇번을 다시 눌러도 켜지지 않습니다.

로딩중인 화면조차 뜨지않고 아예 무반응이에요 

최근 인디자인이 부쩍 느려졌는데 이유가 있을까요?

지금 컴퓨터 재부팅을 해봐도 켜지지않네요

[sishamIAGD]

Have you uninstalled and reinstalled? What machine do you use? What version?

[Derek Cross]

Which version of InDesign and operating system?
How much RAM and spare hard disk capacity do you have?

Try resetting the InDesign preferences back to the factory defaults:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

[세영19445517cvkm]

It's the latest version

[Rishabh_Tiwari]

Hi @세영19445517cvkm ,

We're so sorry to hear about the trouble. Please check if there is any process running for InDesign on the Activity Monitor/Task Manager and close it and then try launching InDesign from the Creative Cloud Desktop app. If it still doesn't work, please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/unable-to-launch-indesign/m-p/9561510#M80533 and let us know if this helps or if you need any further assistance.

Regards

Rishabh