About a locked thread: High processor usage after installing Indesign 2024

[CamiloU]

https://community.adobe.com/t5/indesign-discussions/high-processor-usage-after-installing-indesign-2...

A few days ago a new member wrote here and his request was well resolved.

However, two very prominent and assiduous members of this forum stated, after a correct answer was given, that mr Mustafa is an impostor.

Mr Gifford: "More outright sock-puppet trolling from an individual identifiable from his language patterns"

and mr Levine: "Who are we? You and your other sock puppet accounts" and the thread was locked.

Doubts remain as to whether this is in some sense verifiable as the post went well. Surely the moderators can use less dangerous language and not feel mocked. If they already know that Mustafa Gez uses false identities they should prove it. It may be that some user has two accounts with the same IP and that is not a crime. Even write to him and ask for explanations.

It is not clear whether the mention of "language patterns" is related to nationality or his inability with language (which is not obvious) and he himself clarifies it. What is clear is that Mustafa does not appear to be doing anything malicious or illegal.

Moderators can share with users the idea that this is a completely academic forum and all outbursts should be firmly and unemotionally controlled by both parties. We understand that moderators are not paid employees of Adobe and we will always be grateful to them.

Blocking a post is not healthy. There may be subsequent information from some member and expand on it. What is logical is to block its author if it is true that he is committing an infringement. Unfortunately, not very clear to us so far

[James Gifford—NitroPress]

To start with, I'm not a moderator of any kind; I am simply an Adobe user with a pretty star next to his name. I have zero power over any user or post here.

I do, however, have some forty years of experience moderating online forums across a wide spectrum of platforms, eras and interest groups. And in that perspective, when—

• A user posts incessantly about one topic;
• Does not really engage any answer given them;
• Is suddenly echoed and supported by others, nearly all newcomers/first-posters who insist that same narrow topic is of premier importance;
• Do so using oddly identical language, focus, misspellings, highlighting and syntax;
• And persist in this behavior regardless of any valid responses given them...

—well, smells like a sock drawer to me. You may burn me in effigy if you like.

The issue of high CPU usage has been discussed in multiple topics across the last year or so, and with much good and well-intentioned input from the user base here. What's more, every single thread I can recall has gotten input from an suthorized Adobe representative, who notes the issue, acknowledges it as a problem, confirms the Dev team is aware and working on it, and asks patience.

Mr. M.  completely ignored every single thing said in a repeated, almost nonsensical rant that he and some body of others were being ignored, minimized, silenced etc. — he and his entire faction of friends with oddly identical voices. As this is patently untrue, and as not one question asked or suggestion made was ever acknowledged, nor (to the best of my recollection) were any official Adobe responses acknoweldged or addressed, both the repeated efforts at disruption and this end-run to try and re-inflame it are.... impolite, to choose a very neutral word.

Yes, a small number of users have a persistent CPU usage issue. Yes, Adobe acknowledges it. Yes, Adobe apologizes for it being persistent and unresolved. I am absolutely unclear what Mr. M, his friends — real, virtual, AI or 100% long-staple Egyptian cotton — want, here.

What I am pretty sure the rest of the participants in this generally very civilized and polite forum want is for this nonsense to stop. Now.

And if not that, then at least begin by answering the question repeatedly asked and never answered: does the high CPU usage actually cause any degradation of InDesign or system performance, thus making it "unusable" as in repeated claims, or it it merely an annoyance to those who pay more attention to their system dashboard than the work they're supposedly doing? I have yet to see a convincing reply in the first vein... making this tent-pitching nonsense all the more galling.

So, yes, after days of this nonsense, Adobe locked the thread, something rarely done for any reason but resurrection of outdated, zombie threads with no potentially useful further direction.

With all due politeness... enough. Enough.

[BobLevine]

I echo every one of James' points but I am a moderator and have been for 20 years. I locked that thread and it's going to stay locked. If you're having issues start a new discussion, feel free to link back to the original one and perhaps you'll get some help by providing details on the issues you are seeing.

With that out of the way, I'm going to lock this, too. It serves no purpose in getting anyone any help.