Activated font weight not showing in Indesign

[Sandra233]

Hi guys

My Indesign doesn't find all activated font weights. I've installed the whole Open Sans family, all 13 fonts are marked as activated in the cloud, but only 12 are showing in Indesign. (Open Sans Condensed Bold is missing) Other Adobe programs have no issues and find all the different weights. I've tried  Illustrator, Photoshop and Animate, every program is able to type Open Sans Condensed Bold, only Indesign is not cooperating, and of course, its the one program i need for this project. I even tried downloading the font from another page and install it via font collection but the result is the same. Indesign is ignoring Open Sans Condensed Bold. Updating, restarting, reinstalling, (computer, indesign, cloud..) nothing works. Its the 2nd time i have this problem, and its always only Indesign messing around.

I hope someone knows how to fix this. 
Greetings from switzerland  🙂

[Rishabh_Tiwari]

Hi,

Thank you for reaching out and sharing the solution that worked for you. In addition to here is an article with troubleshooting steps for fonts issues in InDesign. 

Thanks

Rishabh