added fonts list blank in creative cloud

[craft_print_116]

Having a new issue adding fonts:

I "add family" to activate fonts on the Adobe fonts website. Then I go to the Creative Cloud Fonts app, and the added fonts pane is blank. When I go back to the fonts website, it says the fonts are activated. The fonts don't show up in the fonts pane in Indesign. I tried turning off auto-activation and adding them when I open a doc, I've signed in and out of my account, I re-installed Creative Cloud. Nothing works.

This started happening after updating my mac to Sequoia 15.7. Using Indesign 2025. Hard to work when you don't have the fonts you need.

[Anubhav M]

Hello @Kallen35287279mshd,

I'm sorry to hear about the trouble you're having with font activation in InDesign. Could you try the suggestions shared in this help article (https://adobe.ly/4mw2pj2) and let us know if they help?

Looking forward to hearing from you.

Anubhav

[roberth11128086]

I have same problem!!!!!

[Anubhav M]

Hello @roberth11128086,

I'm sorry to hear you're having similar trouble with InDesign. Would you mind confirming the exact version of the OS/InDesign installed and whether you have already tried all the steps in the help article shared above, so we can better assist you?

Looking forward to hearing from you.

Anubhav