Adding phone number links in pdf

[Fredrik2613221399np]

I use an old version of indesign and Adobe acrobat pro

I cannot get the phone number link to work outside my old adobe acrobat pro. It does not matter if i add the link "tel:+46111111111" in InDesign, Word, Excel or in Adobe acrobat pro.
If I open the pdf in any other way (chrome, mobile, Adobe reader DC etcetera the phone link does not work). 

What might be the problem? 

[Mike Witherell]

href=tel:1234567890

But I think that will not work in a PDF. It might work unevenly.

https://blog.adobe.com/en/publish/2015/01/07/dial-a-phone-from-a-pdf-link-on-mobile-devices

[Fredrik D]

Thanks but it did not work for me

[Bill Silbert]

If you create the hyperlink in InDesign using an invisible rectangle over the phone number and use the format of tel:1234567890 it will work as long as you export the file as an Adobe PDF (Print). The hyperlink panel will, however, usually show a red dot next to the hyperlink which should only be looked at, in this case, as a caution. When you open the pdf in Acrobat the hyperlink should work to make the phone call. You can double-check that all is well in Acrobat by using the Edit PDF>Link>Edit>Add/Edit Web or Document Link. Double-click on the hyperlink in quwestion and then click on the Actions tab in the Link Properties dialog that appears. If it looks as shown below then all should be well. Sometimes, however,  the computer that you're opening the pdf on's phone system might not be able to make the connection. If that happens attach the pdf to an email to yourself and open the pdf on your cellphone and then press on the phone link. I have found that the connection will always work when I test it this way.

[steven km78947763]

Not working. Clicking on created link will bring up a "Security warning" popup w/tab that says "Allow" but clicking on that tab then foes nothing., and the link still doesm'r ebable or execute the call.
Any suggestions?
Thanks

[BobLevine]

First off, this discussion is more than three years old. How are you testing this?

[steven km78947763]

Nevermind.

I digress, and will await a response from someone who may actually care enough to try and help - as I am learning disabled wq.impaired social / comminucation skills, and so am unsure as to how to respond to what seens to be the crassness of the tone of your reply . . .  and am seeking answers - not an attitudinal cross-examination.

That being said, I'v followed the appropriate protocol / procedure for trying to create a clickable link to call  phone number w/in PDF, but as already stated above, it will not work . . . as clicking on such only brings up a "Security warning" popup w/tab that says "Allow" but clicking on that tab then does nothing., and the link still doesn't ebable or execute the call, when clicked upon, from w.in the PDF
As far as "testing" that's a mute issue .. . if it diesn't wotk, there's nothing to test . . . the test is the fact that it doesn'y wotk, as just stated . . . but again, I digress.

[Mike Witherell]

If you are testing this in Acrobat Pro on the desktop, what are your Preferences > Security (Enhanced) settings?