Participant

Question

Adobefnt*.lst file updates possibly causing performance issues with onedrive?

Forum|Forum|5 years ago
June 11, 2020
8 replies
8432 views

We're running 15.0.3, and were seeing strange issues where the AdobeFnt22.lst file is updated several times a minute for each open InDesign file.. enough that onedrive is effectively permanently updating.

This did not appear to be an issue on Dropbox, and I can't reproduce the issue when the InDesign file is stored on a local, un-synced folder.

What's particularly strange is that the file is being updated even when there is no activity in InDesign? My research says this file is updated when the font list is rescanned... but if the fonts aren't changing, and the InDesign file isn't changing.. What's triggering the rescan?

Is there a way to disable it? Even temporarily so we can prove it's not the cause of the performance issue we're having?

Thanks

E

energetic_moment47716

Participating Frequently

I also want to note related bugs/discussions:

C

Chris28788815tgby

Participant

On version 20.1.0.71, and still getting this issue using Adobe Sync!

Abhishek Rao

Community Manager

Hi @Chris28788815tgby,

Would you mind checking if there are any firewalls or antivirus programs that might be interfering with the sync? To isolate them, you would need to disable them with the help of your IT team. Also, are you using office internet or home Wi-Fi for the connection? This could help identify any network-related issues.

Let me know!

^
Abhishek

Mike Witherell

Community Expert

Just wondering...

Is this shared folder and files (presumably cloud/web based) set to "Make available offline"?

Another idea:

What if you get rid of the Document fonts folder altogether and have the InDesign preference "Auto-Activate Adobe fonts"?

Mike Witherell

E

energetic_moment47716

Participating Frequently

In our case, we are using the "Make available offline" option. We are using the "Document fonts" folder because most of the fonts we are using are not Adobe fonts.

rob day

Community Expert

Are there muliple users trying to work on the ID file simultaneously? If so that’s going to be a problem in any sync’d workflow. There has to be scheduling communication between the collaborators, otherwise you will also likely get conflict duplicates with the ID files as well. With file sync’ing there are no lock files.

E

energetic_moment47716

Participating Frequently

Multiple members of our team are using a shared directory with many INDD files and a "Document fonts" subdirectory. InDesign is causing a whole bunch of conflicting saves to the "AdobeFnt24.lst", which results in lots of files like "AdobeFnt24 (Team Member's conflicted copy 2024-08-29 1).lst". When the files accumulate, it seems to bring InDesign down to a crawl and we need to keep manually deleting the files from the directory. So frustrating!

Abhishek Rao

Community Manager

Hello @The Pastoral Center

Thank you for reaching out and sharing your experience—I'm sorry to hear about the frustrations you're facing with these conflicting save issues.

To better assist you, could you please provide details about the version of InDesign your team is using and the operating systems involved? This will help us narrow down the potential causes.

In the meantime, one way to reduce these conflicts is to avoid sharing the "Document fonts" directory directly across multiple users. Instead, try copying the necessary fonts to each user's local machine or use a shared library service like Adobe Fonts for consistency. Additionally, ensure that all team members are using the same version of InDesign to minimize any discrepancies.

Let me know if this helps or if there's anything else I can assist with!

Thank you,
Abhishek Rao

J

jojodoeslife

Participant

I am having this issue (over 6 months later than the OP) with the latest InDesign update in place (17.0.1) and have finally determined that it is the stupid "AdobeFnt22.lst" file that pops up in Document Fonts folder, and even when deleted, reappears almost immediately while the InDesign file is open. My document has only 4 fonts used total in about 35 pages. Nothing complicated. More info:

- Using Google Drive but had paused syncing while using INDD in an attempt to make INDD work faster - to no avail.

- On an M1 Macbook Air with Big Sur 11.6.2

- Wi-Fi enabled (I cannot work without it on)

- I have already reset preferences before

- I have rebooted

- I have uninstalled and reinstalled INDD

I cannot keep doing the above and work efficiently. For as much as Adobe charges its customers, you would think they'd put out a reliable product.

L

Laubender

Community Expert

Hi lauriecf,

what's your exact version of InDesign?

The OP is talking about version 15.0.3. In the meanwhile we are at InDesign version 15.1.1.103 where another bug sneaked in that enforces a delay with the Text tool if you click inside a text frame. For documents that are using the Document fonts folder and InDesign is processing the contained fonts for display. A fix is beeing on the way for that, I think. At least the developers are working on a solution. However, I cannot tell when the next bug-fix version of InDesign will be out.

Regards,
Uwe Laubender

( ACP )

lauriecf

Participant

Hi Uwe,

Many thanks for the informative and speedy reply.

Sorry for missing out that important info! We are also on 15.0.3. We had updated to 15.1, but we started to encounter crashes on export for PDFs that contained other InDesign files as links. I didn't have time to thoroughly diagnose the issue so we just rolled back to 15.0.3 for stability (which is a little ironic to say now!).

Perhaps it's worth giving the latest version another shot! Assuming the delay you mention isn't too severe, it sounds preferable to our current situation. Thanks for your help

lauriecf

Participant

Hi all,

I'd like to chime in saying we're having the same or similar issues here. The performance hit is so severe that InDesign effectively becomes unusuable - simple tasks like moving a frame or selecting text take 15-20 seconds, mostly as the app is unresponsive.

(Just a disclaimer, I'm self-taught in InDesign, so may be doing something dumb font-management-wise). I can replicate the issue by opening two different documents that have both been Packaged, resulting in a 'Document Links' folder being created, containing the Adobefnt*.lst file. If a document has not been packaged (and so does not have a Adobefnt*.lst file), we can have as many open as we like. To escape the issue we must close the second file, or quit OneDrive. I think this is a fairly recent issue I think started in May / June.

Can anyone point me towards how to get a file back to its pre-packaged state, specifically, not having a Adobefnt*.lst file?

Many thanks in advance for any help.

BobLevine

Community Expert

What operating system? I only work in Dropbox or OneDrive and have not seen any issues with performance like this.

T

TristanBallAuthor

Participant

Windows 10. Uplink speed may be a factor... for example the same person working from home will experience more issues than when working from the office -- home means ADSL2 with <1mbit upload rates, while working in the office means using a 100mbit internet connection.

However we did not experience the slowdowns with Dropbox, on the same links.

T

TristanBallAuthor

Participant

Further investigation shows the issue is far more prevalent when there is more than one InDesign File open - when even just switching tabs between files is enough to cause the adobefnt22.lst files to be updated.

It also updates the files several times in quick succession (9? maybe), which onedrive appears to process as individual updates.

The behaviour also occurs on Dropbox, however the impact doesn't seem as high - possibly because onedrive tracks last file write times to the millisecond, Dropbox only to the second? Guessing really.

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