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Arial font shown as missing when it is not

Engaged ,
Nov 23, 2022 Nov 23, 2022

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I am using this tool to generate barcode for ISMNs to apply to music books.

I download them as SVGs and add them to the InDesign files.

Once done, Preflights shows a font-missing error. Upon inspecting it tells me that ARIAL is the missing font.

Of course, ARIAL is installed on my Mac, and the Find/Replace font can do nothing about it, since the issue is just non-existing. The missing font is shown as "in graphic" but I cannot replace it.

Screenshot 2022-11-23 at 11.27.27.png

Have you ever encountered this issue? What should I do?

Thanks

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correct answers 1 Correct answer

Engaged , Nov 23, 2022 Nov 23, 2022

Open the SVG in Illustrator, find & replace the Font with your Arial and save the SVG again. That's it!

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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  1. How are you so sure that THIS Arial is installed on your computer?
  2. Where it is installed?

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Engaged ,
Nov 23, 2022 Nov 23, 2022

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  1. When I try to substitute font, I get an equally named Arial from my dropdown list, but when I select it, "Change All" or "Change" is greyed out (see picture above)
  2. Font Book > Computer tab, there it is

Screenshot 2022-11-23 at 12.39.28.png

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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Important to know is not that this font is on your Computer (as it is within any Microsoft Program), but if it installed for all programs. Therefore I ask again: Where is it installed.

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Engaged ,
Nov 23, 2022 Nov 23, 2022

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This is the path as given from Finder: 

/System/Library/Fonts/Supplemental

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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What happens if you move the font out of supplemental? One level higher directly to fonts?

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Engaged ,
Nov 23, 2022 Nov 23, 2022

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While dragging them out, the cursor becomes a forbidden sign.

It seems this folder is a read-only system one. 

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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It is about permissions. 

You can go to your personal font folder, what I recommend and copy there the fonts you want to use to. 

  1. Go to the finder.
  2. Hold the alt key and go to the Go to menu. Because you hold down the alt key you see your user library.
  3. In the Library is another font folder, try this one.

 

 

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Engaged ,
Nov 23, 2022 Nov 23, 2022

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Open the SVG in Illustrator, find & replace the Font with your Arial and save the SVG again. That's it!

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Engaged ,
Nov 23, 2022 Nov 23, 2022

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Interestingly enough, Illustrator didn't throw any error. 

Replacing font in there worked, though!

Thank you!

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