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Auto-activate adobe fonts does not work in Indesign

Participant ,
Oct 23, 2020 Oct 23, 2020

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Every time I open a document that uses Adobe fonts, Indesign tells me I have missing fonts and makes me manually load them.  Why, when I have the fonts loaded in CC and set to auto-activate in Indesign, do I have to waste time doing this over and over? 

 

I am running Indesign 16 64bit on Windows 10 (updated to latest IND two days ago).  I have uninstalled the fonts and re-installed them, and I have exited CC and re-logged on.  Those actions had zero effect.

I haven't seen this exact question here, but I see many, many people describing problems with Adobe fonts, and the upshot is that they are dangerously unreliable.  I'm working on a yearly report right now that is the reason my department exists. Should I find some different fonts to use?

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correct answers 1 Correct answer

Community Expert , Oct 27, 2020 Oct 27, 2020

If the keyboard shortcut isn't working for you then try deleting preferences manually,

To do so:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Ho

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New Here ,
Jun 13, 2022 Jun 13, 2022

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Thanks, yes, looks like the font is no longer on Adobe per a chat with their Help Desk. When I was first sent the file two weeks ago, it did autoactivate so it must have been then but not now?!

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