I have several pages in my INDD document with a solid fill color. After I export the file to PDF, I can see the background color in the preview screen but when I open the PDF, none of the pages with the background fill show it. Please help.
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How did you apply the background color? Is it on a layer that is set to non-printing?
After I export the file to PDF, I can see the background color in the preview screen
Which "preview screen" is that, and what application are you using to open and view the PDF?
Are you viewing the pdf in Acrobat or Reader? You may be creating a layered pdf and your pdf viewer does not respect layers. It might also be an overprint issue or the background layer is set to not print (or export). Is the background color a spot color? Can you attach a sample page with the missing background?
If by Solid Fill Color, you mean a spot Pantone, then the fault may be in the Acrbat view settings.
In the Page Display settings, for Use Overprint Preview: Always
but when I open the PDF, none of the pages with the background fill show it.
Hi @annab96467542 , That could happen if you created the background color by editing the default [Paper] swatch. [Paper] represents the color of the paper with no ink printed. AcrobatPro has the equivalent in its Output Preview panel, Set Page Background Color, which is unchecked by default:
To create the background I drew a box with a solid fill (with bleeds). This has only started happening since the latest update to the software – I don't know if it's Acrobat or INDD that's causing this. I'm attaching one page from my INDD file and the resulting PDF. Any help you can give will be greatly appreciated. I've never had this problem in the past. If I open up the page in Photoshop, the background color is there. When I browse my desktop to open the file, it shows in the preview display.
No problem here. The purple color background is there in InDesign and the exported PDF.
So why can't I see it on my screen?
Can you show a capture from AcrobatPro with the Print Production> Output Preview open?
Thanks to everyone who tried to help me problem solve. I updated my system, reinstalled Acrobat but it was still happening. Then I noticed a similar issue posted from someone else a few months ago and tried the suggestion posted. It worked! It was my accessibility settings that were messing everything up and when I think back to when it first started happening, I realize it was after I made a PDF file accessible. So all good now, thanks again.