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I am working on a project that my company puts out twice a year. The last time I used InDesign was maybe 3 months ago. In that time, all of my existing settings seem to have disappeared, along with my bottom scroll bar (and the presaved color swatches and the arrangement of how all the different panels are on the screen -- that's less of an issue and not something I'm worried about). It's as if the entire app window is too long to view on my screen. All of my panels have also been rearranged into different areas as well, completely different from the way I've had it set up for the last 3.5 years.
The only way I can scroll downward is my pinching my touch screen (to resize the workspace) and using the hand tool (I'm using an HP Surface Pro laptop). It lags horribly as I do this and it doesn't jump from page to page this way either.
Things I've tried:
- Maximize and minimize the app in window
- I've tried switching the viewing option in the upper right hand corner.
- I've moved my desktop task bar to the right hand side to see if it was obstructing the view. It's not.
- Tried to change the general task bar settings altogether to see if my normal Windows display is part of the problem. It's not.
- Downloaded an older version of the InDesign app. This didn't do anything.
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Hello @Nathalie5C61,
I am sorry to hear about your experience. I tried replicating this behavior on my end but could not. To better identify the root cause of the problem, would you mind running InDesign under a different administrator account (Windows) temporarily to see if it helps?
Looking forward to hearing from you.
Anubhav
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