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Can't download InDesign due to CC saying I can't access app management.

New Here ,
Jan 16, 2023 Jan 16, 2023

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I have been trying to download InDesign but my CC keeps saying I can't access to manage my apps. I have seen the OOBE Configs situation. I cannot do that because I do not see Configs under the OOBE folder. Is there any other solution to this? Thank you. 

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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Go to the Creative Cloud website - and log out.

Go to your Creative Cloud desktop - log out

 

Restart - and try logging in the same order.

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New Here ,
Jan 18, 2023 Jan 18, 2023

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This hasn't worked for me

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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I'd suggest posting your problem in the Download and Install forum where they have experts who specialize in that:

 

https://community.adobe.com/t5/download-install/ct-p/ct-download-and-install?page=1&sort=latest_repl...

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Adobe Employee ,
Jan 18, 2023 Jan 18, 2023

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Hi @Max27833790b8o5 ,

 

Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/enterprise-teams-discussions/enable-the-apps-tab-in-creative-cloud-de... 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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