Can't package files locally

[Chris21581996m5xr]

InDesign will no longer package files even if they're saved locally and working locally. The package process starts but never completes. My files are small in size (13MB), I'm running the latest INDD using macOS Sonoma 14.3.

[Robert at ID-Tasker]

All files? Can you try IDMLing? Export as idml, open and save with a new name. 

[Bill Silbert · Accepted solution]

If you did not reset your InDesign preferences when you updated the program, it would be a good idea to do so. Using old preference files after an update can often lead to poor program performance. The process will reset the program to its defaults which, hopefully, will clear up this issue.

To do so on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults. 

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

[koitzsch]

And it worked...thanks

Regards frome Denmark

[Manan Joshi]

Maybe the OS is the problem. Folks are facing trouble with Sonoma. To rule this out try packaging these files on some other computer, it would be manual task I know but that would give you an indication whether the OS is the problem or not.

-Manan 

[BobLevine]

You say they're saved locally. Does that mean no Dropbox, Onedrive or similar cloud based services? If by chance they are in a folder using one of these services, turn off smart sync features.