Can't re-download Indesign 2022

[davekelsall]

I have a CC account and 2 Macs that I use it. I downloaded InDesign 2022 on the older one but now I need it on my newer one instead. But... it's not available in the 'older versions' list. I would have thought that the CC app would realise I've downloaded it before but seems to be 'machine specific' and only appears on that machines 'older versions'. Is there anyway to get the InDesign 2022 onto my newer Mac? I specifically need InDesign 2022 as my work haven't upgraded yet and I find IMDLs a bit of a pain. Any help appreciated. 

[Barb Binder · Accepted solution]

Hi @davekelsall:

Adobe's policy is to allow users to download the current version of any application (2024) and the last version of the same application (2023) through the CC Desktop app. Earlier versions are not available for download through the CC Desktop app.

You can try contacting Adobe Support to see if you can convince them to send you the installers for anything earlier. 

~Barb

[davekelsall]

Thanks v much. I'll try that if I can find support that isn't a chatbot. 

[Jason31349204ah8g]

How'd you go Dave? Same issue here - but the Bots don't understand my requests..

[Robert at ID-Tasker]

How'd you go Dave? Same issue here - but the Bots don't understand my requests..

By @Jason31349204ah8g

Try "speak to human" - works with most of the chat bots. 

[davekelsall]

Yeah. Get a human and they'll sort it for you with a special link.