Can't remove text attached to top of textbox

[leahu50038971]

I inherited a project with textboxes that contain text on top of them but not inside, so I can't create 2 lines of text when I hit enter.  How do I move the text inside?

[Ian Blogs]

We need more information but check that the word responsibility is on a master page.

[Jongware]

Noteworthy that we might be able to verify that if the screenshot was not taken in Preview mode. (It would have a dotted outline.)

[Migintosh]

Is baseline shift applied to the text (left example), or could it be type on a path (right example)?

[Scott Falkner]

Are you sure the text is part of that text frame? Does “RESPONSIBILITY” go away if you delete the frame?

It would help to see that image again but not in preview mode and with invisible characters showing.