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Can't scale proportionally anymore with shift command in InDesign on macOS

egreff89
Community Beginner ,
Dec 05, 2019 Dec 05, 2019

Since I updated to 2020, I can't seem to use shift+command to scale my images or text proportionally - it just changes the size of the object's box - not the content within the box. When I click on the content itself, I can scale it but it is disproportionate. This is one of my go-to shortcuts! Help!

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correct answers 1 Correct answer

Steve Werner Community Expert
Community Expert , Dec 05, 2019 Dec 05, 2019

When modifier keys like Shift and Option/Alt are not working, a likely cause is a conflicting third party application/plug-in/extension. Try restarting your computer and launch InDesign before any other application (including your normal startup applications). If you find that your keyboard shortcuts are now working, then it's a third party application causing the problem. Likely candidates: Extensions and plug-ins for browsers, anti-virus applications and so on. Open your other applications one

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defaultq0c332q2ysvh
New Here ,
Oct 04, 2024 Oct 04, 2024

Someone mentioned MS Word was the culprit. I had Excel and PPT, quit them and was able to scale properly again in InDesign.

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Melissa25767625bixa
Community Beginner ,
Oct 15, 2024 Oct 15, 2024

Working on Mac here.

For me, the culprit app was Notes. If Notes' open, shift and option don't work on inDesign.

When I close it, everything comes back to normal.

 

Once I knew it was an app issue, I just kept indesign open and progressively closed apps one at a time.
The effect of closing Notes was instantaneous.

 

Yaaay! 

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RobertDV
New Here ,
Feb 10, 2025 Feb 10, 2025

Hi all,

If the other solutions do not work for you, try turning off: View - Grids & Guides - Lock Column Guides

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