Cannot turn off font filtering

[YamRam]

I cannot turn off font filtering in InDesign. It's somehow set to "sans serif" and when I try to choose All Classes, it does not accept that selection, and I cannot use most of my fonts. Even if I type in the font I want, it does not show up, as it is permanently set to Sans Serif. How can I fix this? Not sure if it's corrupt, but I've done the usual - restarting, updating the app, etc. Thank you

[Steve Werner]

Start by restoring InDesign preferences using one of the two methods listed here:

Trash, Replace, Reset, or Restore the application Preferences

[YamRam]

Thanks. That seemed to work. Not sure if that file was just buggy but it's working now. Thank you

[MaudeBloobury]

I had the same problem—couldn't turn off the font filtering so I couldn't see recently used fonts unless I went to the pull-down menu. I deleted the preferences and it seems to be working now.

[amaarora · Accepted solution]

Hi,

Can you add a screenshot of the font menu?

Does restoring cache and preference help?

-Aman