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Challenges with Screen Reader Support in Adobe Creative Cloud Applications for Low Vision Users

New Here ,
Sep 27, 2024 Sep 27, 2024

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Hello everyone:

 

I recently started a Graphic Design course at the Toronto Film School in August.  I was just diagnosed with Low Vision in March so I'm just getting used to screen reading software and I was shocked to know that a lot of the controls and Tooltips in all of the CC applications on PC are not picked up by a screen reader.  I even wrote a letter to Adobe and faxed it to Adobe Corporate Headquarters since overseas support hung up on me.  

 

It's been incredibly frustrating to try and complete my assignments properly and I hope that Adobe addresses this soon as I get the same results with Freedom Scientific Fusion or NVDA.  Having to constantly zoom the whole screen in or out is very frustrating.  Has anyone else experienced this, or is my situation very unique?

 

I'm curious to know what others think, and whether I am being too ambitious.  Sorry for the rant.

 

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Bug , Feature request , Performance

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Community Expert ,
Sep 28, 2024 Sep 28, 2024

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I am struggling not to say anything insensitive or dismissive, but as Adobe's tools (at least, the primary ones) are intensely if not wholly visual, there probably has not been much consideration for users with impaired vision. And for all the rising emphasis on accessibility in PDF, EPUB, web and online content, I don't think it's going to be seen as a priority for the tools themselves.

 

Kudos for your effort, though, and best of luck despite the hurdles, both Adobe's and in general.


┋┊ InDesign to Kindle (& EPUB): A Professional Guide, v3.1 ┊ (Amazon) ┊┋

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