CS3 will not save or save as

[allegrabelvidere]

Hello!
I am currently running ID CS3 on my company's mac and a couple days ago we ran into a problem where the program suddenly would not let me save or save as. I can export as a PDF though.

I believe the mac is running OS X v 10.9.5. Please let me know if there's any other information you need to help me troubleshoot.

Thanks!!

[Srishti Bali]

Hi allegrabelvidere,

If I get your query correctly, 'save' and 'save as' options are not working while using InDesign CS3?

In order to assist you further, we would need some details like:

Is it happening with a specific file or multiple files and new files as well?

Please check with your Office IT team if your user account has complete admin rights or not?

Regards

Srishti

[allegrabelvidere]

Hi there!

That is correct.

It has been happening with all files. We've tried editing really old files and making new files and neither times has save/save as worked.

The mac system is OS X version 10.9.5.

And I believe the system should have admin rights.

[Srishti Bali · Accepted solution]

Hi allegrabelvidere,

Please reset preferences for InDesign

Set preferences in Adobe InDesign

Regards

Srishti