Data Merge -- Multiple Records Option doesn't show

[kittyw96645481]

Obviously, I'm doing something wrong, or missing something. Windows 11, latest CC updates, trying to merge a .csv file with 306 names and addresses into a ID indd file as a merge. It's 2 columns, 17 pages worth on 6x9 pages. Any ideas where I'm wrong?

[Peter Spier · Accepted solution]

Do you have the same problem if you create a new file? If you do, reset your prefs: Reset InDesign Preferences and Other Troubleshooting 

If not, just rebuild the template -- in my experience a bad template file rarely is saveable and they are quick to rebuild.

[wnc homesa5773678]

Same problem with "multiple records" not available. Tried trashing prefs. Tried creating a new document. Nothing seems to work. I can get a preview in DataMerge but can not merge multiple records

[Peter Spier]

And are you using the multiple records layout tab? Is your text box holding the placeholders small enough to fit on the page multiple times?

[wnc homesa5773678 · Accepted solution]

Thank you for responding. I realized the problem was i had multiple pages
in the doc. Once I deleted all but one, problem solved.

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