Data Merge -- Multiple Records Option doesn't show

[kittyw96645481]

Obviously, I'm doing something wrong, or missing something. Windows 11, latest CC updates, trying to merge a .csv file with 306 names and addresses into a ID indd file as a merge. It's 2 columns, 17 pages worth on 6x9 pages. Any ideas where I'm wrong?

[Peter Spier · Accepted solution]

Do you have the same problem if you create a new file? If you do, reset your prefs: Reset InDesign Preferences and Other Troubleshooting 

If not, just rebuild the template -- in my experience a bad template file rarely is saveable and they are quick to rebuild.