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Did I just get scammed?

New Here ,
Jan 08, 2025 Jan 08, 2025

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Ok, so I was just checking on some responses to a post I made here a couple of days ago via my email and I went to try to click on a link that would take me to that post and instead I got an adobe sign-in prompt. I signed in with my email and it said I needed to put in my phone number. Put in my phone number and I got a verification call telling me to click '1" to verify. I verified and got a message saying that 150$ would be charged to my account and to stay on the line to speak to someone if I thought this charge was in error. Then the call ended. 

 

My question is have you heard of any scams like this going around? I have a feeling the charge was a lie and if someone had come to the phone they would have tried phishing for my bank information (which I would not have given them). Also, this sounds very un-Adobe.

 

If you have heard of a scam like this I'd be very interested.

 

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Community Expert ,
Jan 08, 2025 Jan 08, 2025

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I would at the very least change the password for your Adobe ID immediately. It does sound like you were scammed.

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Community Expert ,
Jan 08, 2025 Jan 08, 2025

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I agree with Bill. It's highly likely you were scammed, unfortunately.

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Adobe Employee ,
Jan 08, 2025 Jan 08, 2025

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Hi @CatherineMullins,

 

I’m really sorry to hear about this situation. It definitely sounds like a scam. Please change your Adobe ID password right away to secure your account.

You can also report this to Adobe by following the article: Adobe Security Alerts.

 

Stay safe, and don’t hesitate to reach out if you need further help!

 

Best,
Abhishek Rao



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Community Expert ,
Jan 08, 2025 Jan 08, 2025

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@CatherineMullins

 

Looks like a scam - but it's rather to get more info about you - you should contact your bank, the one that issued your credit / debit card ASAP! 

 

If you use the same password elsewhere - change it everywhere ASAP! 

 

Do you still have this email? 

 

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