Participating Frequently

Answered

Different zoom indicators (Windows)

Forum|Forum|5 years ago
July 27, 2020
12 replies
1194 views

InDesign displays the current zoom level in the tab with the document name in the upper left. It also displays the zoom in the status bar at the bottom of the window. Why are these different numbers? The tab is 100%, and the status bar is 66.67%

How to

This topic has been closed for replies.

Correct answer Laubender

Brandon said:

"…It's interesting that the two different zoom measures are always 3:2.…"

Hm. Do you scale your user interface?

( That's an InDesign preference. There are two options for this. )

FWIW: I never experimented with scaling my user interface, so it's just guesswork…

Regards,
Uwe Laubender

( ACP )

Barb Binder

Community Expert

Never mind! I was in the middle of class and forgot that it was a Windows specific issue—I couldn't find UI Scaling on my Mac. 🙄

On a related note, the same student had a truncated New Document dialog box. Disabling the UI Scaling also fixed the display of that dialog box.

~Barb

~Barb at Rocky Mountain Training

L

Laubender

Community Expert

Hi Barb,

this is a preference for InDesign on Windows only.

Named UI Scaling. Should be the third tab in Preferences of an English InDesign.

Regards,
Uwe Laubender

( ACP )

Barb Binder

Community Expert

And I just saw your post—thank you, Uwe. 😊

~Barb

~Barb at Rocky Mountain Training

Barb Binder

Community Expert

I didn't learn enough, evidently. ☹

One of my students is dealing with this now... so where is UI Interface Scaling in InDesign Preferences?

~Barb

~Barb at Rocky Mountain Training

L

Laubender

Community Expert

Hi Brandon,

found your bug report and voted for fixing it:

Zoom mismatch
When UI scaling is active Zoom level is no longer accurate in both displays.
Brandon Lewin, August 01, 2020

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/41053066-zoom-mismatch

Thanks,
Uwe Laubender

( ACP )

L

Laubender

Community Expert

Hi together,

ok, we found a reason why this mismatch of zoom percentages happens.

But, that does not mean, it is no bug.

Brandon,

I would suggest you to do a bug report:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

Regards,
Uwe Laubender

( ACP )

zzbrandonAuthor

Participating Frequently

Done

Barb Binder

Community Expert

We all learned something here today! 😊

~Barb

~Barb at Rocky Mountain Training

Mike Witherell

Community Expert

In my experimenting, it appears to go away if I go into InDesign preferences and turn off UI Interface Scaling. When I turn it back on, the numbers begin to disagree again! Interesting! It does not seem to be affected by changing Win10 text scaling in Display Settings.

So, if I turn it off in InDesign, and turn it up in Windows 10 Display Settings, I can get to a work-around that keeps the tool panel big enough to see, while keeping the Zoom numbers in agreement.

Mike Witherell

Community Expert

OK, weird. Now my install is doing it, too, at about a 2:1 difference. Top says 100% and the bottom says 50%.

This happened after I was playing around with the split window button in the bottom right corner of InDesign.

Mike Witherell

Community Expert

I'm looking at a 4K monitor with Windows 10 scaling the text in the display to 200%

Mike Witherell

zzbrandonAuthor

Participating Frequently

Hope I didn't mess you up my friend!

L

Laubender

Correct answer

Community Expert

Brandon said:

"…It's interesting that the two different zoom measures are always 3:2.…"

Hm. Do you scale your user interface?

( That's an InDesign preference. There are two options for this. )

FWIW: I never experimented with scaling my user interface, so it's just guesswork…

Regards,
Uwe Laubender

( ACP )

zzbrandonAuthor

Participating Frequently

Uwe, You are correct: this resolved the issue.

I deselected UI scaling, and both measurements are the same now. Thank you so much Uwe, Mike, and Barb for your time, attention, and expertise. Brandon