Error exporting file to PDF (2024)

[claudiacrespo]

I'm trying to export an InDesign file I have previously worked on other versions, but this error prompts:

"Failed to export the PDF file."

"Possible cause of failure is present on spread with page number "5"."

I have deleted the spread mentioned in the error, removed all hyperlinks, verified that the document has no errors, and tried to export the file in batches, but nothing is working.

For reference: I'm using macOS Monterey.

[Willi Adelberger]

What content is on that or the next page?

Did you place an EPS file?

Fid you use T1 fonts?

[claudiacrespo]

In those pages, there's only text and 1 linked jpg. I'm using fonts: Sofia Pro and Muli.

[leo.r]

> I'm trying to export an InDesign file I have previously worked on other versions, but this error prompts...

Does it mean that you can still export the same file using the same setting from InDesign 2023?

[Willi Adelberger]

PDF export settings, joboptions, are saved on a common place, available to all Adobe programs. You can use them in all versions. 

What font type is Muli?

[Robert at ID-Tasker · Accepted solution]

Maybe your file got corrupted? 

Try IDMLing - Export as IDML, open and save with a NEW NAME - do not overwrite your original file!!! 

[Chris Kunnert]

Am having same issue since upgraded to InDeign 19.4 Have tried saving to desktop instead of network to server, this works, but not good enough as it adds to workflow. Previously was able to save over Network to my Work in Progress server. ANybody other suggestions/solutions please?

[leo.r]

Am having same issue since upgraded to InDeign 19.4 Have tried saving to desktop instead of network to server, this works, but not good enough as it adds to workflow. Previously was able to save over Network to my Work in Progress server. ANybody other suggestions/solutions please?

By @Chris Kunnert

InDesign 19.4 has a number of known issues. Try to revert to 19.3 (you can do this from Creative Cloud app) - will the problem go away?

[Chris Kunnert]

Have downgraded to InDesign 19.3 and works ok for now.

Thanks

[thelazydesigner]

Hello, I had a similar case solved just because MacOS (or the user) didn't grant InDesign access to "desktop" or "download folder" etc or even "complete disk access". Do check those settings in System Settings > Privacy and Security > File and Folders and check whether InDesign has all the right switches set up.

[Robert at ID-Tasker]

Hello, I had a similar case solved just because MacOS (or the user) didn't grant InDesign access to "desktop" or "download folder" etc or even "complete disk access". Do check those settings in System Settings > Privacy and Security > File and Folders and check whether InDesign has all the right switches set up.

By @thelazydesigner

Yeah, there was a thread in German few months ago - no enough access was the problem.