• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error exporting file to PDF

New Here ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Hi there. I'm trying to export an InDesign file but this error prompts:

 

"Failed to export the PDF file."

"Possible cause of failure is present on spread with page number "4"

 

Is it because I am using the embedded font or the file maight be corrupted? (when i am trying to package it failed too)

 

Screen Shot 2024-05-28 at 11.36.05 pm.png

TOPICS
Import and export

Views

81

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Try IDMLing to fix your file - export as IDML, open, save with a new name. 

 

If it won't help - check what is on 4th page - then start deleting objects one by one untill you find culprit.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

The font is shown the error message: "DFYuanHK W3"

 

I did a search for that font name and found this page. It's an older font and probably doesn't allow creation of PDF. You can see the name of the creator on this page. If you could find the creator company you can get confirmation of this:

 

Screenshot 2024-05-28 at 9.39.35 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

LATEST

Is the font used in a placed graphic on page 4? or is it used more widespread throughtout the document?  If the former, you could consider converting the font to outline in that graphic to avoid the situation alrogether.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines