Export not functioning

Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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The export function has stopped functioning. I click Archive --> Export (command E) and the window does not pop up. I usually export to pdf and have not changed any settings. 

I have tried to reinstall InDesign programme, restarted the whole MacBook and tried different previous InDesign files to export (the files was exported to pdf before this error) with no luck. 

What could be the problem and how to I solve it?

 

Thanks is advance. 

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Bug , Import and export

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correct answers 1 Correct answer

Community Beginner , Sep 19, 2022 Sep 19, 2022

Hi, 

The problem was solved by updating the OS to version  12.6.

Thank you for your help!

 

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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  1. What OS?
  2. What ID Version?
  3. Where are the files, on a remote server, locally?
  4. Are all linked files accessible?

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Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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1. mcOS Monterey 

2. Version 12.0.1
3. Locally placed.

4. All linked files are accessible.

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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  1. Is there a reason, why you do not update InDesign (17.4 is the current version)?
  2. How did you install InDesign? From the CC Ddesktop Application or via transfer from a backp or older computer?

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Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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1. I have the latest version of InDesign (17.4) 

2. I installed InDesign from the CC Application

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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If your macOS version is 12.0.1, then please update the operating system. As per the similar discussion shared in my last reply, there was a known issue with 12.0.1 so please update the OS and let us know if that solves the issue or if you need any further assistance.

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Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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Hi, 

The problem was solved by updating the OS to version  12.6.

Thank you for your help!

 

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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LATEST

Glad to hear that! Feel free to reach out if you have any other questions or issues.

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hi @Jonas26184311yegu,

 

Sorry to hear about the trouble. The latest version of InDesign is 17.4, so will it be possible for you to test this on the latest version? You can also try the suggestions shared on this discussion https://community.adobe.com/t5/indesign-discussions/unable-to-save-or-export-files-from-indesign-202...

 

Regards

Rishabh

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